Effective Date: May 26, 2026
Valet 102 ("Valet102," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, our valet management software, and any SMS messages we send or receive.
Information we collect
- Contact information you provide through our website forms, including your name, email address, phone number, company name, and message contents.
- Account information for employees and operators using the Valet102 platform, including login credentials and role assignments.
- Customer information processed on behalf of our business clients, including vehicle details and the mobile phone numbers customers provide to receive valet status notifications.
- Usage information such as IP address, browser type, and pages visited, collected automatically when you use our website.
How we use information
- To operate, maintain, and improve the Valet102 platform.
- To send transactional SMS messages, including valet service status updates (e.g., vehicle being retrieved, ready for pickup) and account-related messages such as two-factor authentication codes and password resets.
- To respond to inquiries submitted through our contact form.
- To comply with legal obligations and enforce our terms.
SMS messaging and phone numbers
Phone numbers and SMS opt-in information are used solely to deliver the messages described above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information exclude mobile phone opt-in data and consent; this information will not be shared with any third parties.
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. For help, reply HELP. Message and data rates may apply. Message frequency varies based on your use of the service. For details on how customers opt in to our SMS program, see our SMS opt-in disclosure.
How we share information
We do not sell your personal information. We share information only:
- With service providers who help us operate the platform (e.g., our SMS provider, hosting providers), under contracts that restrict their use of the information.
- With the business client whose valet operation you interacted with, where applicable.
- When required by law, court order, or to protect our legal rights.
Data retention
We retain personal information only as long as needed for the purposes described above, or as required by law. Phone numbers submitted for SMS notifications are deleted upon opt-out request, except where retention is required for legal or security purposes.
Your choices
- SMS: Reply STOP to any message to unsubscribe.
- Email: Email us at hello@valet102.com to request access, correction, or deletion of your personal information.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date.
Contact us
Valet 102
48085 Ravello Ct
Northville, MI 48167
Email: hello@valet102.com